our policies

Policies & Guidelines

At Meraki Beauty Bar, your comfort and safety are our top priority. To keep everything transparent and easy to follow, here are our service policies in one place. Please review them carefully before booking your appointment.

Pricing

General

All services have set prices, with add-ons and correction fees clearly listed.

Touch-up pricing is detailed:
●  Complimentary touch-ups offered within 6 weeks for qualifying clients.
●  After 2 years, new pricing applies unless the initial service was an introductory (discounted) rate.
●  If initial appointment was $250 or less, touch-ups after 2 years are priced as a new service; no complimentary touch-up included.
●  Cover-up/color correction incurs an additional $100 fee.

Deposits

A NON-REFUNDABLE $105 deposit is required for all initial appointments for permanent make up and Scalp Micropigmentation (SMP) services, applied to the final bill. If you need to cancel or reschedule, please provide at least 72 hours’ notice to avoid forfeiting your deposit. Last-minute cancellations, late arrivals, or incomplete eligibility may result in loss of deposit and require a new payment to rebook. This policy allows us to reserve your time and maintain commitment to all clients.

●  Not transferable to other services.
●  Forfeited if more than 15 minutes late or incorrect eligibility (e.g., contraindications).
●  Rescheduling requires communication at least 72 hours in advance; otherwise, deposit is lost.
●  Multiple reschedules require new deposit for each instance.

Touch-Ups

●  Only existing clients are eligible for touch-up rates.

●  Complimentary touch-up is void if:
Pregnancy occurs between initial appointment and follow-up.
Missed due to lockdown periods or out-of-city scheduling.
Touch-ups after two years are billed as a new service unless otherwise stated.

Cleanliness & Safety

●  Facility is fully licensed and insured; adheres to strict sterilization and PPE guidelines, TAKE OUT including an automatic $5 COVID fee per service.
●  Clients are required to follow eligibility and pre-care instructions to ensure safe working conditions (e.g., avoid blood thinners, recent Botox/filler, and disclose health conditions).

Cleanliness & Safety

●  Language Standardization: Use "deposit" consistently, avoiding interchangeable terms like "booking fee."
●  Eligibility & Late Arrivals: Define consequences clearly in all policies—if late more than 15 minutes, or unfit (e.g., contraindications), deposit is forfeited and rescheduling is needed.
●  Touch-Up Policy Messaging: Summarize on main service pages with a direct bulleted list; clarify when a touch-up is complimentary, discounted, or considered a new service.
●  Pricing Visibility: State all base rates, add-ons, and extra fees in one location for transparency.
●  Cleanliness Policy: Reiterate licensing and cleaning protocols on booking and main service pages for client assurance.

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Opening hours are by appointment only. To get the quickest response, please email us at info@merakibeautybar.ca

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Location
Commercial Plaza, 6540 Burlington Ave #150B, Burnaby, BC V5H 2E8
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