russian volume lash extensions
Lash lift and tint


+ Use only water-based makeup & makeup remover
+ Use a lash cleanser daily or every other day
+ Brush your lashes daily
+ Sleep on your back – You can experience premature lash loss if sleeping on your face or sides
+ Please see a trained lash technician to have your extensions removed


– Do not get lashes wet for the first 24 hours & avoid steam
– Do not use oil-based eye products, creams, or waterproof mascara
– Do not perm, tint or use an eyelash curler
– Do not pull on extensions or rub your eyes
– Do not face the shower head directly when showering – it can cause premature fallout due to the high pressure
To Extend the life of your lashes, please schedule touch-ups every 2-3 weeks

Lash Fill:

● Lashes need to have at least 50% usable lashes to be considered a fill.

● All fills are for existing clients only. (If you had your lashes elsewhere, this will be considered a new set.

● Removal of old lashes are waived if new set, however if removal time surpasses 15 minutes, removal fee of $25 will be applied.)

● If you are noticing excessive fallout or any issues within two days please contact us immediately, anything exceeding that, may be subject to charge

● If you wish to book an appointment outside of store hours, please email us at to see if we can accommodate you, an additional fee of $20 will be charged if we are able to fit you in

Please leave a note in booking that you require a lash removal.

Deposits, Cancellation, Rescheduling

Clients arriving for their appointment more than 15 minutes, no shows, or fail to cancel within 24 hours, will result in an automatic cancellation and subject will be charged the full appointment amount.  Clients who are repeatedly late may be required a deposit to secure their next appointment.

How long will lash extensions last?
2.5 to 3 weeks with proper care.

What is the most common eye shape do people get?
Cat Eye; being longer at the ends giving a winged-eyeliner effect & Doll Eye; being longer in the center giving an opened eye effect

What lengths do you offer?
We offer length ranges from 9mm to 16mm.

What are the differences between each set?
Classic Set – 1 Extension : 1 Natural Lash Application, 100% Coverage
Half Volume – 3-4 Extensions : 1 Natural Lash Application, 60% Coverage
Full Volume – 5 Extensions : 1 Natural Lash Application, 80% Coverage
Russian Volume – 6-10 Extensions : 1 Natural Lash Application, 100% Coverage

Do you have sensitive/hypo allergenic glue?
Yes, we offer patch tests as well.  Sensitive/Hypo Allergenic glue is an alternative for ladies who are allergic to the regular glue.  Please email if you would like the full list of ingredients in our glues.

When should I come for a fill?
Between 2.5 to 3 weeks.  Must have 40-50% lashes for it to be considered a new fill.  Anything less than that, the extensions will be considered a FULL SET.

Will my lashes fall off when I stop this procedure?
No, because with proper application and care, your lashes will regenerate themselves. Seeing your natural lash shed with the extension is completely normal; naturally you lose about 1-5 lashes a day with or without extensions. The only way for your natural lashes to be damaged is if they were applied improperly or with improper aftercare.

What will happen if my lashes fall off really quickly?
If your extensions are shedding quickly, please contact your Lash Artist right away and double check your aftercare. How your extensions last is 20% application by the Lash Artist and 80% how you take care of them. Please visit question 12 for aftercare if you are unsure.

My eyelashes are really weak, will it be able to handle full sets like full volume/Russian volume?
This will be determined through your eyelash artist as we would not want to compromise the integrity of your natural lash. However, please keep your expectations realistic as we can only work with what you give us!

Can I wear mascara or eyeliner?
Minimal makeup as always best with lash extensions. Make sure your makeup is the liquid kind, oil free, and non-waterproof. We wouldn’t recommend mascara as removing will most likely take off most of your extensions.

How do I clean my lashes? What is the after care?
The aftercare is as follows:
● First 24 hours no water steam or moisture
● Do not spray your lashes directly with the shower head
● Oil free products (makeup, makeup remover, skin care) around the eyes only
● Sleep on your back (side/face sleeping will cause your extensions to shed either on one side or faster altogether)
● No picking or pulling at your natural lashes
● Washing your lashes daily/every other day. You can do this with lash cleanser or baby shampoo and a small brush going in circular motions around your lash line.

When should I take a break from lash extensions?
When applied and taken care of properly, normally no break is needed for lash extensions due to the shorter hair growth cycle. However, if our Lash Artist do notice any changes in lash growth and would recommend a break, they will definitely let you know!

What should I prepare before I come in?
Please come in with no eye makeup or curled lashes. If you have any pictures you like, also bring those with you to help guide your consultation with your Lash Artist.

What is a Lash Lift?
A keratin lash lift is a very gentle, mild perm that uses chemical solutions to lift and curl your lashes. This procedure helps enhance your natural lashes so that you can see the full length of the lash, giving the appearance of longer, fuller looking lashes. It also can make your eyes appear bigger and brighter, and is a great alternative for clients who aren’t quite ready to commit to lash extensions, or want something more low maintenance and/or more natural.

Appointment Preparation
● Please come in without any makeup or mascara on your natural lashes.
● You must not have any leftover lash extensions
● Bring a blanket or headphones for a more comfortable experience

How long do lash lifts last?
Lash lifts typically last anywhere between 6-8 weeks, but it can vary from person to person depending on their natural hair growth cycle.  We recommend coming back for another lash lift after 6 weeks.

Is a lash lift similar to a lash perm?
No, a keratin lash lift is one of the newest and improved procedures.  Though the chemicals are similar, it is now designed specifically for lashes, therefore is a lot gentler and infused with keratin to keep the lashes healthier as opposed to the older methods that used heat and perm rollers which could be quite harsh.

Does a lash lift hurt?
No, a lash lift is totally painless.

Is the procedure safe?
Yes, the lash lift procedure is completely safe as the chemicals we use are placed on a specially designed silicone shield that is placed on your eyelid and do not go anywhere near the eyes.

Will a lash lift damage my natural lashes?
No, our lash lift artists are skilled professionals and carefully trained to ensure proper procedures are being followed.

How often can I come for a lash lift?
Unlike lash extensions, a lash lift can last anywhere from 6-8 weeks and there is no need for maintenance, therefore it is a personal preference.  You can either let it grow out completely, or some prefer to lift again when some natural lashes grow out.  To maintain the lash health however, it is recommended to wait a minimum of 4 weeks from initial procedure before getting a lash lift again.

What is the after care?
Lash lifts are very low maintenance which is why many people love this service. 24 hours after the procedure avoid any moisture and must avoid steam. Simply nourish them nightly with coconut or castor oil using a mascara wand provided with your service.

Can I use makeup?
Yes, you can use any kind of makeup and makeup remover including mascara, however do NOT use waterproof mascara as it can dry out your lashes and the removal of them can be too harsh and weaken the lift.

Can I use an eyelash curler?
No, with a lash lift there is no need to curl them, and more importantly using it can weaken and damage your lashes.

Lash Lift Artists:
Jenny Tran, Felicia Casanova, and Veronica Chau

Lash Artists